18 Article(s) found
tags: "Assignment"
ALL CREW MEMBERS: Should I renew my expired documents before I have an assignment?
It is recommended that your documents be valid and uploaded to C-TRAC. There are several document...
ALL CREW MEMBERS: What documents do I need to bring to get on board?
When getting ready to travel to your ship, make sure you have all your required documents in your...
ALL CREW MEMBERS: How do I access ACT?
When you have an active assignment, log on to MyRCLHome and click on RCLCrewTravel, you will see ...
ALL CREW MEMBERS: Can you tell me what ACT is?
ACT stands for Assignment Confirmation Tool. The tool allows you to confirm or decline an assignm...
ALL CREW MEMBERS: I have an assignment. Where can I accept it and upload any missing documents?
To accept your assignment and upload any missing documents, go to Assignment Confirmation Tool (A...
ALL CREW MEMBERS: How will I know of any updates regarding assignments?
We will contact you directly once we are ready to extend an assignment. Please check your email f...
ALL CREW MEMBERS: Do I need to accept/decline my assignment?
It is very important that you accept or decline your assignment as soon as you receive it. Please...
ALL CREW MEMBERS: Do I need to upload the same documents to C-TRAC and ACT?
No, uploading a document in ACT will also be reflected in C-TRAC. Also, uploading a document in C...
ALL CREW MEMBERS: How will I know if I uploaded the document successfully?
The status will change from Document Not Submitted to Pending Document Approval. Your document is...
ALL CREW MEMBERS: Where and how do I upload my documents?
You may upload your documents to the C-TRAC tool. Be sure that your documents are accurate so tha...
ALL CREW MEMBERS: I uploaded my documents to C-TRAC, but they still aren't approved. Why?
Once you have uploaded a document to your C-TRAC profile, the document status will turn orange un...
ALL CREW MEMBERS: How do I manage my C-TRAC account?
It is important that you keep your personal information updated in C-TRAC, as well as the latest ...
FILIPINO CREW MEMBERS: I have an appointment already for the PDOS and APAS seminars, can I request an earlier schedule?
PDOS and APAS schedules are based on your joining date. We aim to schedule crew at least one mont...
FILIPINO CREW MEMBERS: When will I receive the link for APAS seminar?
For the APAS seminar, you will receive the link one day before your scheduled session.
FILIPINO CREW MEMBERS: How do I request a Conforme or Cancellation letter?
If you need a conforme letter, we can create a case and assign it to the team who can assist you....
ALL CREW MEMBERS: How can I upload my document?
In RCLCrewTravel > ACT, you will see the list of required documents before joining the ship. E...
ALL CREW MEMBERS: How do I view and manage my assignment?
Read this step-by-step guide to learn how to manage and accept your assignment. https://rclc...
FILIPINO CREW MEMBERS: How can I get an appointment with PDOS and APAS?
We can help you create a case and assign it to RCM. They will help you obtain your appointment.&n...