24 Article(s) found
tags: "Documents"
ALL CREW MEMBERS: What documents do I need to bring to get on board?
When getting ready to travel to your ship, make sure you have all your required documents in your...

ALL CREW MEMBERS: Should I renew my expired documents before I have an assignment?
It is recommended that your documents be valid and uploaded to C-TRAC. There are several document...

ALL CREW MEMBERS: I uploaded my documents to C-TRAC, but they still aren't approved. Why?
Once you have uploaded a document to your C-TRAC profile, the document status will turn orange un...

ALL CREW MEMBERS: Do I need to accept/decline my assignment?
It is very important that you accept or decline your assignment as soon as you receive it. Please...

ALL CREW MEMBERS: How do I manage my C-TRAC account?
It is important that you keep your personal information updated in C-TRAC, as well as the latest ...

ALL CREW MEMBERS: How do I view and manage my assignment?
Read this step-by-step guide to learn how to manage and accept your assignment. https://rclc...

ALL CREW MEMBERS: How will I know of any updates regarding assignments?
We will contact you directly once we are ready to extend an assignment. Please check your email f...

ALL CREW MEMBERS: Do I need to upload the same documents to C-TRAC and ACT?
No, uploading a document in ACT will also be reflected in C-TRAC. Also, uploading a document in C...

ALL CREW MEMBERS: How can I upload my document?
In RCLCrewTravel > ACT, you will see the list of required documents before joining the ship. E...

ALL CREW MEMBERS: Where and how do I upload my documents?
You may upload your documents to the C-TRAC tool. Be sure that your documents are accurate so tha...

ALL CREW MEMBERS: How will I know if I uploaded the document successfully?
The status will change from Document Not Submitted to Pending Document Approval. Your document is...

FILIPINO CREW MEMBERS: Can I initiate my visa application using the Visa Application Tool (VAT)?
No, only the Crew Readiness Team can initiate your application in the tool. Once they do, you wil...

FILIPINO CREW MEMBERS: I have an active application in VAT, but I cannot submit or complete the form, or the visa page is not loading.
To successfully complete your visa application in VAT, keep the below in mind: • All required fie...

FILIPINO CREW MEMBERS: When can I start using the Visa Application Tool (VAT) for my visa application?
The Crew Readiness Team (CRT) will trigger your application once you have an active assignment th...

FILIPINO CREW MEMBERS: My passport and/or Seaman’s book are expiring or have expired. Can I still fill out my visa application in the VAT?
No. If your passport and/or Seaman’s book are expiring within a year or have expired, please make...

FILIPINO CREW MEMBERS: Once ready, should I pick up my POEA documents, or will they be mailed to me?
Once ready, should I pick up my POEA documents, or will they be mailed to me?When your documents ...

FILIPINO CREW MEMBERS: POEA - What should I do after I receive my generated POEA contract?
Once your POEA Contract has been generated, submit your POEA package via courier or personally th...

FILIPINO CREW MEMBERS: Do I need to submit a new POEA package because my assignment has been changed?
There is no need to submit a new POEA contract if the vessel, position, or contract duration has ...

FILIPINO CREW MEMBERS: Can I personally submit my POEA documents to RCM?
Yes, once your POEA contract has been generated, you may drop off your POEA package at the RCM Ph...

FILIPINO CREW MEMBERS: Where can I get a digital copy of POEA documents?
Your POEA Package will only be available once all your required documents (RCG Medical Certificat...

ALL CREW MEMBERS: How can I get a Harbor Master letter?
If a Harbor Master Letter is required, log in to MyRCLHome > Go to RCLCrewTravel > Port Gui...

FILIPINO CREW MEMBERS: I haven't received my dispatched documents
If you have not received your dispatched documents 72 hours before your flight, we can help you t...

FILIPINO CREW MEMBERS: I am a Filipino crew member; how do I apply for a Schengen visa?
Please refer to the following links to access the visa packages: • Italy: https://rclcrewtra...

FILIPINO CREW MEMBERS: POEA - What should the POEA package contain?
a. 3 signed copies of your POEA Contract (Contract of Employment)b. 2 signed copies of Terms and ...