21 Article(s) found
tags: "Documents"
ALL CREW MEMBERS: Should I renew my expired documents before I have an assignment?
It is recommended that your documents be valid and uploaded to C-TRAC. There are several document...
ALL CREW MEMBERS: What documents do I need to bring to get on board?
When getting ready to travel to your ship, make sure you have all your required documents in your...
ALL CREW MEMBERS: Do I need to accept/decline my assignment?
It is very important that you accept your assignment before the deadline shown in your MyRCL jour...
ALL CREW MEMBERS: How do I manage my C-TRAC account?
It is important that you keep your personal information updated in C-TRAC, as well as the latest ...
ALL CREW MEMBERS: How will I know of any updates regarding assignments?
We will contact you directly once we are ready to extend an assignment. Please check your email f...
ALL CREW MEMBERS: I uploaded my documents to C-TRAC, but they still aren't approved. Why?
Once you have uploaded a document to your C-TRAC profile, the document status will turn orange un...
ALL CREW MEMBERS: Do I need to upload the same documents to C-TRAC and ACT?
No, uploading a document in ACT will also be reflected in C-TRAC. Also, uploading a document in C...
ALL CREW MEMBERS: How do I view and manage my assignment?
To access and manager your assignment, log in to MyRCL, navigate to the “Assignment” tab of your ...
ALL CREW MEMBERS: How will I know if I uploaded the document successfully?
The status will change from Document Not Submitted to Pending Document Approval. Your document is...
FILIPINO CREW MEMBERS: I have an active application in VAT, but I cannot submit or complete the form, or the visa page is not loading.
To successfully complete your visa application in VAT, ensure you complete all the required field...
FILIPINO CREW MEMBERS: Can I initiate my visa application using the Visa Application Tool (VAT)?
No, only the Visa team can initiate your application in the tool. Once they do, you will receive ...
ALL CREW MEMBERS: How can I get a Harbor Master letter?
If a Harbor Master Letter is required, log into MyRCL> Go to CrewTravel > Choose Port Guide...
FILIPINO CREW MEMBERS: Once ready, should I pick up my POEA documents, or will they be mailed to me?
When your documents are ready, you will receive an auto-notification from EASE. Dispatch protoco...
FILIPINO CREW MEMBERS: POEA - What should I do after I receive my generated POEA contract?
Once your POEA Contract has been generated, submit your POEA package via courier or personal...
FILIPINO CREW MEMBERS: Do I need to submit a new POEA package because my assignment has been changed?
There is no need to submit a new POEA contract if the vessel, position, or contract duration...
FILIPINO CREW MEMBERS: My passport and/or Seaman’s book are expiring or have expired. Can I still fill out my visa application in the VAT?
No. If your passport and/or Seaman’s book are expiring within a year or have expired, please...
FILIPINO CREW MEMBERS: Can I personally submit my POEA documents to RCM?
Yes, once your POEA contract has been generated, you may drop off your POEA package at the RCM Ph...
FILIPINO CREW MEMBERS: I haven't received my dispatched documents
If you have not received your dispatched documents 72 hours before your flight, contact us throug...
FILIPINO CREW MEMBERS: I am a Filipino crew member; how do I apply for a Schengen visa?
For instructions on how to apply and the requirements for each country, visit MyRCL>CrewTravel...
FILIPINO CREW MEMBERS: Where can I get a digital copy of POEA documents?
Your POEA Package will only be available once all your required documents (RCG Medical Certificat...
FILIPINO CREW MEMBERS: POEA - What should the POEA package contain?
Your POEA package should include the following: • 3 signed copies of your POEA Contract (Con...