28 Article(s) found
tags: "PassportRenewal"
INDIAN CREW MEMBERS: How do I schedule a passport renewal appointment in India?
Passports are issued by your national government. To schedule a passport renewal appointment, you...

ALL CREW MEMBERS: I uploaded my documents to C-TRAC, but they still aren't approved. Why?
Once you have uploaded a document to your C-TRAC profile, the document status will turn orange un...

ALL CREW MEMBERS: How do I manage my C-TRAC account?
It is important that you keep your personal information updated in C-TRAC, as well as the latest ...

ALL CREW MEMBERS: How do I view and manage my assignment?
Read this step-by-step guide to learn how to manage and accept your assignment. https://rclc...

ALL CREW MEMBERS: Do I need to accept/decline my assignment?
It is very important that you accept or decline your assignment as soon as you receive it. Please...

ALL CREW MEMBERS: How will I know of any updates regarding assignments?
We will contact you directly once we are ready to extend an assignment. Please check your email f...

ALL CREW MEMBERS: How will I know if I uploaded the document successfully?
The status will change from Document Not Submitted to Pending Document Approval. Your document is...

ALL CREW MEMBERS: Do I need to upload the same documents to C-TRAC and ACT?
No, uploading a document in ACT will also be reflected in C-TRAC. Also, uploading a document in C...

ALL CREW MEMBERS: How can I upload my document?
In RCLCrewTravel > ACT, you will see the list of required documents before joining the ship. E...

ALL CREW MEMBERS: Where and how do I upload my documents?
You may upload your documents to the C-TRAC tool. Be sure that your documents are accurate so tha...

ALL CREW MEMBERS: How can I get a Harbor Master letter?
If a Harbor Master Letter is required, log in to MyRCLHome > Go to RCLCrewTravel > Port Gui...

ALL CREW MEMBERS: How to update New Passport details in LOE?
1. Upload accurate Passport details with clear Passport copy in c-trac for company approval 2. Af...

ALL CREW MEMBERS: I need to update my LOE with my recently renewed passport number
1. Upload accurate Passport details with clear Passport copy to C-TRAC for company approval 2. Af...

ALL CREW MEMBERS: Should I renew my expired documents before I have an assignment?
It is recommended that your documents be valid and uploaded to C-TRAC. There are several document...

ALL CREW MEMBERS: I was advised to renew my passport, but my passport is still valid until the sign-off date. Do I really have to renew it?
The passport must be valid for the entire duration of your contract plus one (1) more month. • If...

ALL CREW MEMBERS: Passport - How do I upload?
1. Log in to MyRCLHome. 2. Go to RCLCrewTravel > My Travel Details > Assignment Confirmati...

ALL CREW MEMBERS: What documents do I need to bring to get on board?
When getting ready to travel to your ship, make sure you have all your required documents in your...

ALL CREW MEMBERS: Where can I obtain my STCW Certificates?
STCW training can be completed by all nationalities at any IMO-approved training facility or onli...

ALL CREW MEMBERS: Passport - What should be the validity of my passport?
As a general rule, passports must be valid for at least one (1) month after the end of your contr...

INDIAN CREW MEMBERS: How can I update my new passport number on LOE?
Please contact us through NAVI. We will raise a ticket along with CM's new passport details, and ...

ALL CREW MEMBERS: When do I need a Letter of Invitation (LOI)?
Depending on your joining port, the embassy may require a Letter of Invitation to issue the requi...

ALL CREW MEMBERS: STCW - Who is required to have Ship Security Awareness?
1. All new hires and returning crew members must complete Security Awareness (SECALL) 2. All Secu...

FILIPINO CREW MEMBERS: My passport and/or Seaman’s book are expiring or have expired. Can I still fill out my visa application in the VAT?
No. If your passport and/or Seaman’s book are expiring within a year or have expired, please make...

ALL CREW MEMBERS: Do I have to renew my SECALL/security awareness?
• If your certificate contains no expiration date, SECALL is a non-expiry document. • If the cert...

ALL CREW MEMBERS: How can I get my Letter of Invitation?
If a Letter of Invitation (LOI) is required during your visa application, we will be providing yo...

ALL CREW MEMBERS: Where do I get my new Salary at sea card.
If you are onboard the ship visit the payroll office to get a new salary@sea card. If you are off...

ALL CREW MEMBERS: What are the required STCW courses I need to complete before joining?
Please see the photo below for a complete list of STCW training required for your assignment or c...

ALL CREW MEMBERS: STCW - Are STCW certificate requirements the same for all?
1. ALL crew from Brazil, China, the Philippines, and Indonesia: The certificate must be valid for...