30 Article(s) found
tags: "Philippines"
FILIPINO CREW MEMBERS: What is the Visa Application Tool (VAT)?
The Visa Application Tool (VAT) can assist our Filipino crew with the visa application process. T...

FILIPINO CREW MEMBERS: Where can I get a copy of my government contributions?
All government contributions are available online. You may get a copy by logging in to their webs...

FILIPINO CREW MEMBERS: How can I apply for SSS sickness and maternity benefits?
Filipino crew members may claim SSS benefits by visiting any SSS branch or their website. If you ...

FILIPINO CREW MEMBERS: I was given a US visa appointment, but it was cancelled. What's happened?
Cancellation of US Visa appointments usually occurs due to one of the following: • No documents w...

FILIPINO CREW MEMBERS: I am a Filipino crew member with valid BT COP and have completed the BT-PSSR, do I need to revalidate my COP?
If you are a holder of a BT COP valid for 2 years or more, you may continue to use you valid BT C...

FILIPINO CREW MEMBERS: As a Filipino crew member, how long does it take for me to get a US visa appointment?
Before we can secure an appointment, you need to fill out the US application form in the Visa App...

FILIPINO CREW MEMBERS: I am a Filipino crew member; how do I apply for a Schengen visa?
For visa packages guides, please visit the VISA GUIDES section on the RCM Philiippines page in Cr...

FILIPINO CREW MEMBERS: Where can I see my allotment slip, and how can I log in to my account?
To see your allotment slip, visit https://rclmypay.com.ph.If you don't remember your login i...

ALL CREW MEMBERS: Seaman's Book - Where should I apply for my Seaman's Book?
To apply for your Seaman's Book, contact the relevant institution in your country. If you cannot...

FILIPINO CREW MEMBERS: Visa - How to use Visa Application Tool
Click here for a step-by-step guide on how to use the tool: https://rclcrewtravel.com/images...

ALL CREW MEMBERS: When do I need a Letter of Invitation (LOI)?
Depending on your joining port, the embassy may require a Letter of Invitation to issue the requi...

FILIPINO CREW MEMBERS: How and where can I avail a SSS loan?
If you are interested in obtaining a SSS or PAG-IBIG loan, please follow these instructions:• For...

ALL CREW MEMBERS: How can I get my Letter of Invitation?
If a Letter of Invitation (LOI) is required during your visa application, we will be providing yo...

FILIPINO CREW MEMBERS: When can I start using the Visa Application Tool (VAT) for my visa application?
The Crew Readiness Team (CRT) will trigger your application once you have an active assignment th...

FILIPINO CREW MEMBERS: I am a Filipino crew with valid BT but without COP, can I go onboard without the BT-PSSR?
If you have completed the BT course but have not applied for COP, you are required to take the Up...

FILIPINO CREW MEMBERS: Where do Filipino crew can take the BT-PSSR course?
You can book an appointment to any of MARINA accredited training centers from this list. Click he...

FILIPINO CREW MEMBERS: Do I need a visa appointment for China, Australia, or New Zealand?
No, you do not need a visa appointment for required visas to enter China, Australia, or New Zeala...

FILIPINO CREW MEMBERS: How long does it take for me to get my Schengen or UK visa appointment?
Before we can secure an appointment, you need to fill out the Schengen or UK visa application for...

ALL CREW MEMBERS: New Hire Checklist - How can I access it?
How can I access and complete the New Hire Checklist? 1. Log in to MyRCLHome. 2. Select CTRAC 3...

ALL CREW MEMBERS: Seaman's Book - Who is required to hold a Seaman's book?
1. Crew members who are scheduled to join a ship that will sail in Asia during their contract. 2....

ALL CREW MEMBERS: STCW - Are STCW certificate requirements the same for all?
1. ALL crew from Brazil, China, the Philippines, and Indonesia: The certificate must be valid for...

ALL CREW MEMBERS: What are the required STCW courses I need to complete before joining?
To check the required STCW training for your assignment, please visit the DOCUMENT GUIDES section...

FILIPINO CREW MEMBERS: I was given a Schengen/UK/Canadian visa appointment but then it was cancelled. What's happened?
Cancellation of Schengen/UK/Canadian visa appointments usually occurs due to one of the following...

FILIPINO CREW MEMBERS: I already filled out the form in VAT; do I need to submit visa requirements?
Yes, after filling out the form in VAT, you will need to submit your visa requirement to RCM's of...

ALL CREW MEMBERS: Do I have to renew my SECALL/security awareness?
• If your certificate contains no expiration date, SECALL is a non-expiry document. • If the cert...

FILIPINO CREW MEMBERS: What is the new STCW course requirement for Filipino crew?
Effective January 1, 2026, the Updated Basic Training which is the Personal Survival and Social R...

ALL CREW MEMBERS: New Hire Checklist - What is the New Hire Checklist?
The New Hire Checklist summarizes all the employment-related information you need to know and the...

FILIPINO CREW MEMBERS: My VAT details are incorrect, and I cannot edit them in C-TRAC; is there any way for me to correct them?
Please use the link below to submit a JIRA ticket with your technical issue and select Service Re...

FILIPINO CREW MEMBERS: It is my first time applying for a US C1D visa, and I received a notification stating that an appointment has been secured for me but that I do not need a visa appearance. Should I be concerned about it?
Since if is your first time applying for a US C1D visa, you are required to attend the appointmen...

ALL CREW MEMBERS: STCW - Who is required to have Ship Security Awareness?
1. All new hires and returning crew members must complete Security Awareness (SECALL) 2. All Secu...