9 Article(s) found
tags: "medicalclaims"
ALL CREW MEMBERS: What is the process of filing claims for reimbursement from Cigna?
You may use the online claim submission process at CignaEnvoy.com or on the Cigna Envoy App ...
ALL CREW MEMBERS: What do I do if my medical paperwork has expired?
We appreciate your due diligence and making this priority. If your medical certificate has expir...
ALL CREW MEMBERS: How do I get a Medical Certificate for Service at Sea?
A Medical Certificate for Service at Sea will be provided to you when you successfully complete y...
ALL CREW MEMBERS: How do I start my PEME/REME?
Step 1: Complete Medical Form A in Riskonnect using this link: https://riskonnectrcl.my.site.com/...
ALL CREW MEMBERS: I want information on my retirement benefit.
To help confirm your eligibility for retirement benefits, contact us through NAVI to create a sup...
ALL CREW MEMBERS: There’s no Medical provider in my country.
If there is no Company-approved Medical Provider in your country, you must determine if your coun...
ALL CREW MEMBERS: How long will the retirement process take?
The retirement claim processing typically takes 2–8 weeks, depending on the complexity and requir...
ALL CREW MEMBERS: Medical Certificate - Where can I find a list of approved medical providers?
To look for an approved medical provider, 1. Log in to MyRCL, 2. Select Crew Travel from the Qu...
ALL CREW MEMBERS: Can I apply for retirement while on vacation?
Yes, you can apply for retirement while on vacation. Contact us through NAVI to create a support ...