12 Article(s) found
tags: "medicalclaims"
ALL CREW MEMBERS: What is the process of filing claims for reimbursement from Cigna?
You may use the online claim submission process at CignaEnvoy.com or on the Cigna Envoy App for t...
ALL CREW MEMBERS: What do I do if my medical paperwork has expired?
Thanks for reaching out and making this a priority. We appreciate your due diligence. If your med...
ALL CREW MEMBERS: I have an issue with my Salary@Sea card.
To get help with your Salary@Sea card, please get in touch with the Onbe/North Lane team via the ...
ALL CREW MEMBERS: How do I get a Medical Certificate for Service at Sea?
A Medical Certificate for Service at Sea will be provided to you when you successfully complete y...
ALL CREW MEMBERS: How do I start my PEME/REME?
Please follow the below steps if you received the Medical Form AStep 1: Fill out the form. You wi...
ALL CREW MEMBERS: How long is a medical certificate valid?
Medical certificates are valid for 2 years from the date of issue unless there is a specific medi...
ALL CREW MEMBERS: I want information on my retirement benefit.
To help confirm your eligibility for retirement benefits, please send an email to the following a...
ALL CREW MEMBERS: Can I apply for retirement while on vacation?
Yes, you can apply for retirement while on vacation. Please email the following addresses: rccl@o...
ALL CREW MEMBERS: How long will the retirement process take?
The retirement claim processing typically takes 2–8 weeks, depending on the complexity and requir...
ALL CREW MEMBERS: Medical Certificate - Where can I find a list of approved medical providers?
As you know, your medical certificate must be completed by one of our approved medical providers....
ALL CREW MEMBERS: There’s no Medical provider in my country.
If there is no Company-approved Medical Provider in your country, you must determine if your coun...
ALL CREW MEMBERS: Does the cost of my medical certificate qualify for reimbursement?
Our reimbursement policy indicates that Marine officers with 2.0 stripes and hotel officers with ...