30 Article(s) found
tags: "port"
ALL CREW MEMBERS: When do I need a Letter of Invitation (LOI)?
Depending on your joining port, the embassy may require a Letter of Invitation to issue the requi...
ALL CREW MEMBERS: How can I get my Letter of Invitation?
If a Letter of Invitation (LOI) is required during your visa application, we will be providing yo...
ALL CREW MEMBERS: How can I access my travel details?
We have made it very easy for you to access your travel and hotel information if it was booked by...
ALL CREW MEMBERS: What is my baggage allowance?
Please check with your airline(s) to learn your baggage allowance. To learn about our Baggage pol...
ALL CREW MEMBERS: How can I retrieve my hotel and transportation details?
We have made it very easy for you to access this information. All you need to do is: • Log in to...
ALL CREW MEMBERS: Will the company provide transportation from the airport to the hotel?
Yes, the company will provide transportation from the airport to the hotel in your joining port. ...
ALL CREW MEMBERS: Passport - What should be the validity of my passport?
As a general rule, passports must be valid for at least one (1) month after the end of your contr...
ALL CREW MEMBERS: Passport - How do I upload?
1. Log in to MyRCLHome. 2. Go to RCLCrewTravel > My Travel Details > Assignment Confirmati...
ALL CREW MEMBERS: How to update New Passport details in LOE?
1. Upload accurate Passport details with clear Passport copy in c-trac for company approval 2. Af...
ALL CREW MEMBERS: I need to update my LOE with my recently renewed passport number
1. Upload accurate Passport details with clear Passport copy to C-TRAC for company approval 2. Af...
ALL CREW MEMBERS: I was advised to renew my passport, but my passport is still valid until the sign-off date. Do I really have to renew it?
The passport must be valid for the entire duration of your contract plus one (1) more month. • If...
INDIAN CREW MEMBERS: How can I update my new passport number on LOE?
Please contact us through NAVI. We will raise a ticket along with CM's new passport details, and ...
INDIAN CREW MEMBERS: How do I schedule a passport renewal appointment in India?
Passports are issued by your national government. To schedule a passport renewal appointment, you...
ALL CREW MEMBERS: How can I reset my MyRCLhome password?
Here are two different options to reset your password: 1. Option 1: a. On the MyRCLHome page, cli...
ALL CREW MEMBERS: Do I need to accept/decline my assignment?
It is very important that you accept or decline your assignment as soon as you receive it. Please...
ALL CREW MEMBERS: How will I know of any updates regarding assignments?
We will contact you directly once we are ready to extend an assignment. Please check your email f...
ALL CREW MEMBERS: Do I need to upload the same documents to C-TRAC and ACT?
No, uploading a document in ACT will also be reflected in C-TRAC. Also, uploading a document in C...
ALL CREW MEMBERS: Where and how do I upload my documents?
You may upload your documents to the C-TRAC tool. Be sure that your documents are accurate so tha...
ALL CREW MEMBERS: How will I know if I uploaded the document successfully?
The status will change from Document Not Submitted to Pending Document Approval. Your document is...
ALL CREW MEMBERS: I uploaded my documents to C-TRAC, but they still aren't approved. Why?
Once you have uploaded a document to your C-TRAC profile, the document status will turn orange un...
ALL CREW MEMBERS: How can I get a Harbor Master letter?
If a Harbor Master Letter is required, log in to MyRCLHome > Go to RCLCrewTravel > Port Gui...
FILIPINO CREW MEMBERS: My passport and/or Seaman’s book are expiring or have expired. Can I still fill out my visa application in the VAT?
No. If your passport and/or Seaman’s book are expiring within a year or have expired, please make...
ALL CREW MEMBERS: Why has my Personal Data Form been rejected?
Most Personal Data Forms are rejected because they have not been completed. Other reasons include...
ALL CREW MEMBERS: Should I renew my expired documents before I have an assignment?
It is recommended that your documents be valid and uploaded to C-TRAC. There are several document...
ALL CREW MEMBERS: Why has my selected gateway not accepted?
Nominated gateway may be rejected either due to any of the following: • Selected gateway does not...
ALL CREW MEMBERS: I'm having issues accessing MyRCL; what do I need to do?
Need help accessing MyRCL or any of the tools within it? Go to https://royalcaribbeancruisel...
ALL CREW MEMBERS: How do I view and manage my assignment?
Read this step-by-step guide to learn how to manage and accept your assignment. https://rclc...
ALL CREW MEMBERS: How can I upload my document?
In RCLCrewTravel > ACT, you will see the list of required documents before joining the ship. E...
ALL CREW MEMBERS: What documents do I need to bring to get on board?
When getting ready to travel to your ship, make sure you have all your required documents in your...
ALL CREW MEMBERS: How do I manage my C-TRAC account?
It is important that you keep your personal information updated in C-TRAC, as well as the latest ...