31 Article(s) found
tags: "renewal"
ALL CREW MEMBERS: Where can I obtain my STCW Certificates?
STCW training can be completed by all nationalities at any IMO-approved training facility or onli...

ALL CREW MEMBERS: STCW - Are STCW certificate requirements the same for all?
1. ALL crew from Brazil, China, the Philippines, and Indonesia: The certificate must be valid for...

ALL CREW MEMBERS: What are the required STCW courses I need to complete before joining?
Please see the photo below for a complete list of STCW training required for your assignment or c...

ALL CREW MEMBERS: What documents do I need to bring to get on board?
When getting ready to travel to your ship, make sure you have all your required documents in your...

ALL CREW MEMBERS: STCW - Who is required to have Ship Security Awareness?
1. All new hires and returning crew members must complete Security Awareness (SECALL) 2. All Secu...

ALL CREW MEMBERS: Should I renew my expired documents before I have an assignment?
It is recommended that your documents be valid and uploaded to C-TRAC. There are several document...

ALL CREW MEMBERS: Do I have to renew my SECALL/security awareness?
• If your certificate contains no expiration date, SECALL is a non-expiry document. • If the cert...

INDIAN CREW MEMBERS: How do I schedule a passport renewal appointment in India?
Passports are issued by your national government. To schedule a passport renewal appointment, you...

ALL CREW MEMBERS: How do I view and manage my assignment?
Read this step-by-step guide to learn how to manage and accept your assignment. https://rclc...

ALL CREW MEMBERS: How do I manage my C-TRAC account?
It is important that you keep your personal information updated in C-TRAC, as well as the latest ...

ALL CREW MEMBERS: How can I upload my document?
In RCLCrewTravel > ACT, you will see the list of required documents before joining the ship. E...

ALL CREW MEMBERS: Where do I get my new Salary at sea card.
If you are onboard the ship visit the payroll office to get a new salary@sea card. If you are off...

ALL CREW MEMBERS: I uploaded my documents to C-TRAC, but they still aren't approved. Why?
Once you have uploaded a document to your C-TRAC profile, the document status will turn orange un...

ALL CREW MEMBERS: How will I know of any updates regarding assignments?
We will contact you directly once we are ready to extend an assignment. Please check your email f...

ALL CREW MEMBERS: Where and how do I upload my documents?
You may upload your documents to the C-TRAC tool. Be sure that your documents are accurate so tha...

ALL CREW MEMBERS: How will I know if I uploaded the document successfully?
The status will change from Document Not Submitted to Pending Document Approval. Your document is...

ALL CREW MEMBERS: Do I need to upload the same documents to C-TRAC and ACT?
No, uploading a document in ACT will also be reflected in C-TRAC. Also, uploading a document in C...

ALL CREW MEMBERS: Passport - How do I upload?
1. Log in to MyRCLHome. 2. Go to RCLCrewTravel > My Travel Details > Assignment Confirmati...

ALL CREW MEMBERS: Do I need to accept/decline my assignment?
It is very important that you accept or decline your assignment as soon as you receive it. Please...

ALL CREW MEMBERS: How can I get a Harbor Master letter?
If a Harbor Master Letter is required, log in to MyRCLHome > Go to RCLCrewTravel > Port Gui...

INDIAN CREW MEMBERS: Who uploads my STCW courses' details in the Master Checker in eGovernance?
The MTI where you complete your STCW training is responsible for uploading your STCW courses' det...

INDIAN CREW MEMBERS: How do I check if my courses are updated in the Master Checker in eGovernance?
Go to www.dgshipping.gov.in. Click on the home tab. Select "Indos/COP checker". Click on the...

INDIAN CREW MEMBERS: What is my visa status?
If RCM India is assisting you with your visa application, please click on the link emailed to you...

INDIAN CREW MEMBERS: As an Indian crew member, how can I apply for a visa? (C1D, Schengen, Canada)
If you need assistance processing a visa in India, RCM can assist you. We will create a case and ...

ALL CREW MEMBERS: How to update New Passport details in LOE?
1. Upload accurate Passport details with clear Passport copy in c-trac for company approval 2. Af...

ALL CREW MEMBERS: I need to update my LOE with my recently renewed passport number
1. Upload accurate Passport details with clear Passport copy to C-TRAC for company approval 2. Af...

INDIAN CREW MEMBERS: What if STCW certificates are not uploaded in master checker and due to which, Passport is getting rejected in e-Governance?
Renew all 5 STCW certificates, it will be updated in master checker by MTI and immediately after ...

INDIAN CREW MEMBERS: Which STCW certificates need to be renewed?
STCW courses PST and FPFF have a 5-year validity and need to be renewed when expired. Remaining c...

INDIAN CREW MEMBERS: Where can I apply for STCW courses?
You can apply for the courses at any DGS-approved MTI (Maritime Training Institute) close to you....

ALL CREW MEMBERS: I was advised to renew my passport, but my passport is still valid until the sign-off date. Do I really have to renew it?
The passport must be valid for the entire duration of your contract plus one (1) more month. • If...

ALL CREW MEMBERS: Passport - What should be the validity of my passport?
As a general rule, passports must be valid for at least one (1) month after the end of your contr...