Knowledge Base
/ Medical
Medical
ALL CREW MEMBERS: Are all crew members still required to upload their vaccine records to C-TRAC?
Crew members are no longer required to upload their COVID-19 vaccine records.
ALL CREW MEMBERS: Do I need to get the flu vaccine to join my ship?
The safety and wellness of our crew is a top priority. You are not required to get the flu vaccin...
ALL CREW MEMBERS: Does the cost of my medical certificate qualify for reimbursement?
Our reimbursement policy indicates that Marine officers with 2.0 stripes and hotel officers with ...
ALL CREW MEMBERS: How do I get a Medical Certificate for Service at Sea?
A Medical Certificate for Service at Sea will be provided to you when you successfully complete y...
ALL CREW MEMBERS: How do I start my PEME/REME?
Please follow the below steps if you received the Medical Form AStep 1: Fill out the form. You wi...
ALL CREW MEMBERS: How long is a medical certificate valid?
Medical certificates are valid for 2 years from the date of issue unless there is a specific medi...
ALL CREW MEMBERS: I have an issue with my Salary@Sea card.
To get help with your Salary@Sea card, please get in touch with the Onbe/North Lane team via the ...
ALL CREW MEMBERS: Like the influenza vaccine, will RCG offer the COVID vaccine on board?
Yes, although they won’t be mandatory, we will still offer COVID-19 monovalent XBB.1.5 vaccine on...
ALL CREW MEMBERS: Medical Certificate - Where can I find a list of approved medical providers?
As you know, your medical certificate must be completed by one of our approved medical providers....
ALL CREW MEMBERS: My medical form has a logo of TUI; can I use it to join Royal Caribbean or Celebrity Cruise?
Unfortunately, we cannot accept a medical form with the wrong brand. Please reach out to your app...
ALL CREW MEMBERS: There are limitations and restrictions on my medical certificate; who should I contact?
If your medical certificate contains restrictions or limitations, please discuss this with your m...
ALL CREW MEMBERS: There’s no Medical provider in my country.
If there is no Company-approved Medical Provider in your country, you must determine if your coun...
ALL CREW MEMBERS: What do I do if my medical paperwork has expired?
Thanks for reaching out and making this a priority. We appreciate your due diligence. If your med...
ALL CREW MEMBERS: What is the new COVID vaccine guidance?
As of end of February 2024, COVID vaccines are no longer required for new sign-on crew. However, ...
ALL CREW MEMBERS: Why has my medical certificate been rejected?
There are several reasons why a medical certificate gets rejected, many of which require simple a...
ALL CREW MEMBERS: Will RCG offer COVID-19 vaccines to PDI team members?
All private destination team members have access to a covid vaccine through a local, third-party ...