Knowledge Base
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Travel
ALL CREW MEMBERS: How can I access my travel details?
To access your travel details:• Log in to MyRCLHOME• Choose RCLCrewTravel• Click MyTravel De...
ALL CREW MEMBERS: How can I change my gateway city?
To request a change of gateway, send an email with your proof of residency or residency card to G...
ALL CREW MEMBERS: How can I contact Crew Assist?
If you are traveling within 6 (six) days and have a travel emergency, please reach out to Crew As...
ALL CREW MEMBERS: How can I retrieve my hotel and transportation details?
If you need to view your hotel and transportation information:• Log in to MyRCLHome• Choose ...
ALL CREW MEMBERS: I am joining in the next 6 days, but I cannot see my flight details; what would I do?
Please contact CrewAssist for assistance.• Log in to MyRCLHome• Click the RCLCrewTravel• On ...
ALL CREW MEMBERS: I missed my flight, and I’m already at the airport; what should I do?
If you miss your flight, please contact Crew Assist for immediate help.How to contact Crew Assis...
ALL CREW MEMBERS: What is Gateway City?
A gateway is the city from where you will fly in and out for your current and future assignments....
ALL CREW MEMBERS: What is my baggage allowance?
Please check with your airline(s) to learn your baggage allowance.To learn about our Baggage poli...
ALL CREW MEMBERS: When can I get my flight details?
To access your travel details, log in to your MyRCL account, select RCLCrewTravel, and click...
ALL CREW MEMBERS: When can I see my hotel details?
Hotel details will be visible on MyRCLHome > Choose MyRCLCrewTravel > Click My Tr...
ALL CREW MEMBERS: Who will arrange my transportation, and where can I find the transportation details?
For transportation between the airport and your assigned hotel, please use the hotel’s compliment...
ALL CREW MEMBERS: Will the company provide transportation from the airport to the hotel?
Yes, the company will provide transportation from the airport to the hotel in your joining port. ...