37 Article(s) found
tags: "RCMManila"
FILIPINO CREW MEMBERS: Where can I get a copy of my government contributions?
All government contributions are available online. You may get a copy by logging in to their webs...
FILIPINO CREW MEMBERS: Can you help me edit my allotment information?
As much as we want to help, we do not have access to edit your allotment information, as only the...
FILIPINO CREW MEMBERS: Where can I see my allotment slip, and how can I log in to my account?
To see your allotment slip, visit https://rclmypay.com.ph.If you don't remember your login i...
FILIPINO CREW MEMBERS: When can I start using the Visa Application Tool (VAT) for my visa application?
The Crew Readiness Team (CRT) will trigger your application once you have an active assignment th...
FILIPINO CREW MEMBERS: My VAT details are incorrect, and I cannot edit them in C-TRAC; is there any way for me to correct them?
Please use the link below to submit a JIRA ticket with your technical issue and select Service Re...
FILIPINO CREW MEMBERS: It is my first time applying for a US C1D visa, and I received a notification stating that an appointment has been secured for me but that I do not need a visa appearance. Should I be concerned about it?
Since if is your first time applying for a US C1D visa, you are required to attend the appointmen...
FILIPINO CREW MEMBERS: How many allottees can I add to my C-TRAC profile?
You can record up to two (2) allottees, please make sure the total percentage allocated is 100%.
FILIPINO CREW MEMBERS: As a Filipino crew member, how long does it take for me to get a US visa appointment?
Before we can secure an appointment, you need to fill out the US application form in the Visa App...
FILIPINO CREW MEMBERS: I am a Filipino crew member; how do I apply for a Schengen visa?
Please refer to the following links to access the visa packages: • Italy: https://rclcrewtra...
FILIPINO CREW MEMBERS: What is the Visa Application Tool (VAT)?
The Visa Application Tool (VAT) can assist our Filipino crew with the visa application process. T...
FILIPINO CREW MEMBERS: How can I apply for SSS sickness and maternity benefits?
Filipino crew members may claim SSS benefits by visiting any SSS branch or their website. If you ...
FILIPINO CREW MEMBERS: I was given a US visa appointment, but it was cancelled. What's happened?
Cancellation of US Visa appointments usually occurs due to one of the following: • No documents w...
FILIPINO CREW MEMBERS: I already filled out the form in VAT; do I need to submit visa requirements?
Yes, after filling out the form in VAT, you will need to submit your visa requirement to RCM's of...
FILIPINO CREW MEMBERS: I was given a Schengen/UK/Canadian visa appointment but then it was cancelled. What's happened?
Cancellation of Schengen/UK/Canadian visa appointments usually occurs due to one of the following...
FILIPINO CREW MEMBERS: How and where can I avail a SSS loan?
If you are interested in obtaining a SSS or PAG-IBIG loan, please follow these instructions:• For...
FILIPINO CREW MEMBERS: How do I request a Conforme or Cancellation letter?
If you need a conforme letter, we can create a case and assign it to the team who can assist you....
FILIPINO CREW MEMBERS: I have an active application in VAT, but I cannot submit or complete the form, or the visa page is not loading.
To successfully complete your visa application in VAT, keep the below in mind: • All required fie...
FILIPINO CREW MEMBERS: Can I initiate my visa application using the Visa Application Tool (VAT)?
No, only the Crew Readiness Team can initiate your application in the tool. Once they do, you wil...
FILIPINO CREW MEMBERS: Visa - How to use Visa Application Tool
Click here for a step-by-step guide on how to use the tool: https://rclcrewtravel.com/images...
FILIPINO CREW MEMBERS: I haven't received my dispatched documents
If you have not received your dispatched documents 72 hours before your flight, we can help you t...
FILIPINO CREW MEMBERS: I have an appointment already for the PDOS and APAS seminars, can I request an earlier schedule?
PDOS and APAS schedules are based on your joining date. We aim to schedule crew at least one mont...
FILIPINO CREW MEMBERS: Do I need a visa appointment for China, Australia, or New Zealand?
No, you do not need a visa appointment for required visas to enter China, Australia, or New Zeala...
FILIPINO CREW MEMBERS: How can I get an appointment with PDOS and APAS?
We can help you create a case and assign it to RCM. They will help you obtain your appointment.&n...
FILIPINO CREW MEMBERS: When will I receive the link for APAS seminar?
For the APAS seminar, you will receive the link one day before your scheduled session.
FILIPINO CREW MEMBERS: As a Filipino crew member, what steps do I need to follow after I receive my Letter of Employment (LOE)?
As a Filipino crew member, once you receive your Letter of Employment (LOE), you should follow th...
FILIPINO CREW MEMBERS: How long does it take for me to get my Schengen or UK visa appointment?
Before we can secure an appointment, you need to fill out the Schengen or UK visa application for...
FILIPINO CREW MEMBERS: POEA - What should the POEA package contain?
a. 3 signed copies of your POEA Contract (Contract of Employment)b. 2 signed copies of Terms and ...
FILIPINO CREW MEMBERS: Where can I get a digital copy of POEA documents?
Your POEA Package will only be available once all your required documents (RCG Medical Certificat...
INDIAN CREW MEMBERS: Who uploads my STCW courses' details in the Master Checker in eGovernance?
The MTI where you complete your STCW training is responsible for uploading your STCW courses' det...
FILIPINO CREW MEMBERS: Once ready, should I pick up my POEA documents, or will they be mailed to me?
Once ready, should I pick up my POEA documents, or will they be mailed to me?When your documents ...
FILIPINO CREW MEMBERS: POEA - What should I do after I receive my generated POEA contract?
Once your POEA Contract has been generated, submit your POEA package via courier or personally th...
INDIAN CREW MEMBERS: How do I check if my courses are updated in the Master Checker in eGovernance?
Go to www.dgshipping.gov.in. Click on the home tab. Select "Indos/COP checker". Click on the...
INDIAN CREW MEMBERS: What if STCW certificates are not uploaded in master checker and due to which, Passport is getting rejected in e-Governance?
Renew all 5 STCW certificates, it will be updated in master checker by MTI and immediately after ...
INDIAN CREW MEMBERS: Where can I apply for STCW courses?
You can apply for the courses at any DGS-approved MTI (Maritime Training Institute) close to you....
FILIPINO CREW MEMBERS: Do I need to submit a new POEA package because my assignment has been changed?
There is no need to submit a new POEA contract if the vessel, position, or contract duration has ...
FILIPINO CREW MEMBERS: Can I personally submit my POEA documents to RCM?
Yes, once your POEA contract has been generated, you may drop off your POEA package at the RCM Ph...
INDIAN CREW MEMBERS: Which STCW certificates need to be renewed?
STCW courses PST and FPFF have a 5-year validity and need to be renewed when expired. Remaining c...