FILIPINO CREW MEMBERS: Once ready, should I pick up my POEA documents, or will they be mailed to me?
Once ready, should I pick up my POEA documents, or will they be mailed to me?
When your documents are ready, you will receive an auto-notification from EASE.
Dispatch Protocols:
• Beyond 14 days from your joining date – You will receive your documents via courier, either 2GO or LBC.
• Within 14 days from your joining date – You will receive an email with instructions to pick up your documents at the RCM office.
Note: Crew members with a CEB gateway and a joining date within 14 days who have opted to receive their dispatch via courier, you must send a request to NAVI 10 days prior your sign-on date. However, please note that there is no guarantee the documents will be received on time.
IMPORTANT! These protocols are applicable to all crew members, regardless of the chosen gateway.
Joiners from the Visayas or Mindanao Region
• Submit your documents to RCM either personally or via courier.
• If you need to pick up your documents at the office, please book your round-trip domestic flight ticket and take your issued flight from your gateway to join your assignment.
For more information, please visit this link:
https://rclcrewtravel.com/images/Assignment_Guidance/guides/Others/POEAandPreDepartureGuide_PHL_072525.pdf