Before we can secure an appointment, you need to fill out the US application form in the Visa App...

As a Filipino crew member, once you receive your Letter of Employment (LOE), you should follow th...

No, only the Visa team can initiate your application in the tool. Once they do, you will receive ...

Yes, once your POEA contract has been generated, you may drop off your POEA package at the RCM Ph...

There is no need to obtain a printed copy of your sea services as MARINA just requires a digital ...

All attestations should be provided by the captain and certified by the Manning Agency. If you di...

We’d love to help, but we don’t have access to update allotment information, as only crew members...

No, you do not need a visa appointment for required visas to enter China, Australia, or New Zeala...

There is no need to submit a new POEA contract if the vessel, position, or contract duration...

If you are interested in obtaining a SSS or PAG-IBIG loan, please follow these instructions: • Fo...

Filipino crew members may claim SSS benefits by visiting any SSS branch or their website.

We can help you create a case and assign it to RCM. They will help you obtain your appointment.

When you are notified of your new assignment, you will receive a welcome message with a link to t...

Follow these steps to apply for issuance/revalidation of COP in MISMO:• Log-in using your MISMO a...

You may edit your allotment information anytime as long as your POEA contract has not y...

If you need a conforme letter, contact us through NAVI to create a case and assign it to th...

The letter of guarantee (LOG) is necessary to acquire your POEA. It can be accessed by loggi...

If you have an active assignment that requires a visa, you will receive an auto-generated message...

Before we can secure an appointment, you need to fill out the Schengen or UK visa application for...

You can record up to two (2) allottees. Please make sure the total percentage allocated ...

You can find a walkthrough video by selecting CrewTravel > RCM Philippines > Helpful Guides.

Your documents will be dispatched based on your joining date:• If your assignment is more than 14...

Yes, after filling out the form in VAT, you will need to submit your visa requirement to RCM's of...

If you are a holder of a BT COP valid for 2 years or more, you may continue to use you valid BT C...

For instructions on how to apply and the requirements for each country, visit MyRCL>CrewTravel...

If you have completed the BT course but have not applied for COP, you are required to take the Up...

For all AMOSUP-related questions, please email wmbp@amosup.org. Here's a link to their website: h...

To successfully complete your visa application in VAT, ensure you complete all the required field...

PDOS and APAS schedules are based on your joining date. We aim to schedule crew at least one mont...

If you have not received your dispatched documents 72 hours before your flight, contact us throug...

Cancellation of Schengen/UK/Canadian visa appointments usually occurs due to one of the following...

Cancellation of US Visa appointments usually occurs due to one of the following: • Incomplet...

No. The LOG is not an insurance letter and is not used for visa application or OK to Board purpos...

Since it is your first time applying for a US C1D visa, you are required to attend...

No. If your passport and/or Seaman’s book are expiring within a year or have expired, please...

We are sorry you are experiencing this technical difficultly. Contact us through NAVI toreate a ...

Ensure that you always have the most recent information and version of the workers' information s...

When your documents are ready, you will receive an auto-notification from EASE. Dispatch protoco...

Click here to know more: https://rclcrewtravel.com/images/CrewGuide/POEA/Workers_Information...

If you are based outside Manila or in other regions, you will need to travel to Manila at your ow...

AMOSUP (Associated Marine Officers’ and Seaman’s Union of the Philippines) provides various ...

Effective January 1, 2026, the Updated Basic Training which is the Personal Survival and Social R...

We can only assist CMs with expediting their COP renewal seven business days before their flight....

Visa Automation Tool is an online tool designed to replace the submission of physical application...

Once your POEA Contract has been generated, submit your POEA package via courier or personal...

Your POEA package should include the following: • 3 signed copies of your POEA Contract (Con...

The Crew Readiness Team (CRT) will trigger your application once you have an active assignment th...

For the APAS seminar, you will receive the link one day before your scheduled session. 

All government contributions are available online. You may get a copy by logging in to their webs...

Your POEA Package will only be available once all your required documents (RCG Medical Certificat...

For information about the Worker's Information Sheet, please visit the POEA online Helpdesk (link...

To see your allotment slip, visit https://rclmypay.com.ph. If you don't remember your login infor...

You can book an appointment to any of MARINA accredited training centers from this list. Click he...

If you are a bereaved family member of an RCG crew member, please send your concerns to cfw@rccla...

The RCM Office is located a the Ground Floor, Five E-com Center, Harbor Drive, Mall of Asia Compl...