31 Article(s) found
tags: "Upload"
ALL CREW MEMBERS: How to update New Passport details in LOE?
1. Upload accurate Passport details with clear Passport copy in c-trac for company approval 2. Af...
ALL CREW MEMBERS: I need to update my LOE with my recently renewed passport number
1. Upload accurate Passport details with clear Passport copy to C-TRAC for company approval 2. Af...
ALL CREW MEMBERS: Passport - What should be the validity of my passport?
As a general rule, passports must be valid for at least one (1) month after the end of your contr...
ALL CREW MEMBERS: Passport - How do I upload?
1. Log in to MyRCLHome. 2. Go to RCLCrewTravel > My Travel Details > Assignment Confirmati...
ALL CREW MEMBERS: I was advised to renew my passport, but my passport is still valid until the sign-off date. Do I really have to renew it?
The passport must be valid for the entire duration of your contract plus one (1) more month. • If...
ALL CREW MEMBERS: How do I view and manage my assignment?
Read this step-by-step guide to learn how to manage and accept your assignment. https://rclc...
ALL CREW MEMBERS: How can I upload my document?
In RCLCrewTravel > ACT, you will see the list of required documents before joining the ship. E...
ALL CREW MEMBERS: I have an assignment. Where can I accept it and upload any missing documents?
To accept your assignment and upload any missing documents, go to Assignment Confirmation Tool (A...
ALL CREW MEMBERS: How do I manage my C-TRAC account?
It is important that you keep your personal information updated in C-TRAC, as well as the latest ...
INDIAN CREW MEMBERS: Will the cost of the SID application be refunded by the company?
No, the cost of obtaining your SID card is not reimbursable.
ALL CREW MEMBERS: Do I need to accept/decline my assignment?
It is very important that you accept or decline your assignment as soon as you receive it. Please...
ALL CREW MEMBERS: How will I know if I uploaded the document successfully?
The status will change from Document Not Submitted to Pending Document Approval. Your document is...
ALL CREW MEMBERS: Where and how do I upload my documents?
You may upload your documents to the C-TRAC tool. Be sure that your documents are accurate so tha...
ALL CREW MEMBERS: Do I need to upload the same documents to C-TRAC and ACT?
No, uploading a document in ACT will also be reflected in C-TRAC. Also, uploading a document in C...
ALL CREW MEMBERS: How will I know of any updates regarding assignments?
We will contact you directly once we are ready to extend an assignment. Please check your email f...
INDIAN CREW MEMBERS: How can I book an appointment for my SID card?
Visit the website "dgshippingbsid.in," log in with your Indos number and password, click on 'Appl...
ALL CREW MEMBERS: I uploaded my documents to C-TRAC, but they still aren't approved. Why?
Once you have uploaded a document to your C-TRAC profile, the document status will turn orange un...
INDIAN CREW MEMBERS: Where should I upload my SID card in C-TRAC?
To upload your SID card to C-TRAC, log into your profiles, go to the documents tab and click on "...
INDIAN CREW MEMBERS: How to apply for SID card?
A detailed SOP for SID card application is available in RCL Crew Travel (RCM India Tab)
INDIAN CREW MEMBERS: What details are captured in the Seafarers Identity Document (SID)?
Details in your Continuous Discharge Certificate (CDC) and Indian National Database of Seafarers ...
INDIAN CREW MEMBERS: Why do I need a SID card?
The SID card has long been used to authenticate the identity of a crew member and demonstrate tha...
INDIAN CREW MEMBERS: When can I apply for my SID card?
You may apply for the SID card after successful completion of Indian CDC process. Only the holder...
INDIAN CREW MEMBERS: Do I need to get a SID card?
Effective April 1st, 2023, all Indian seafarers are required to get a SIDs.
INDIAN CREW MEMBERS: How do I access the application form for SID?
Login to the SID portal (https://dgshippingbsid.in/) and follow the steps outlined in t...
ALL CREW MEMBERS: How do I access ACT?
When you have an active assignment, log on to MyRCLHome and click on RCLCrewTravel, you will see ...
INDIAN CREW MEMBERS: Which collection center should I choose while applying for a SID?
You should select the collection center based on your location. Here is the list of the collectio...
INDIAN CREW MEMBERS: Can RCM India make the SID online application for me?
No, RCM India cannot manage this for you. You must apply for SID yourself since the payment is ma...
INDIAN CREW MEMBERS: What is the cost of the SID application and how can I process my payment?
The SID application fee is INR 300. You can pay online using an e-payment portal (you may use you...
INDIAN CREW MEMBERS: Do I need anything else to utilize the visa free travel advantage of SID?
For joining in Brazilian ports, you need to have a valid Indian CDC with an ILO stamp of Conventi...
ALL CREW MEMBERS: Can you tell me what ACT is?
ACT stands for Assignment Confirmation Tool. The tool allows you to confirm or decline an assignm...
INDIAN CREW MEMBERS: I am from India, and I need assistance with my SID card or application; who should I contact?
If you need assistance with your SID card or application, we can create a case for you and assign...