FOR CREW MEMBERS FROM INDIA ONLY: I am from India, and I need assistance with my SID card or application; who should I contact?
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If you are joining within 30 days, reach out to RCM India via Live Chat to get real-time answers to your concerns. Log into MyRCL > RCLCrewtravel > Online Help (for more details, click here.) RCM India representatives are available to chat Mondays to Fridays during the following hours:
a. For visa-related concerns: 12pm to 6pm IST.
b. For other concerns: 9am to 6pm IST.
• If you are joining within 31 to 90 days, submit a form through the Contact Us tool, RCM India representatives will get back to you as soon as possible. To do it, log into MyRCL > RCLCrewtravel > Select the envelope icon found on the right-hand side of the page.
