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India
FOR CREW MEMBERS FROM INDIA ONLY: Can I request to expedite my Indian CDC application, as I need it for my visa application?
Once you have completed your eGovernance application, send your SMO number to RCM India, and the ...
FOR CREW MEMBERS FROM INDIA ONLY: Can RCM India make the SID online application for me?
No, RCM India cannot manage this for you. You must apply for SID yourself since the payment is ma...
FOR CREW MEMBERS FROM INDIA ONLY: Do I need to get a SID card?
Effective April 1st, 2023, all Indian seafarers are required to get a SIDs. This will be used to...
FOR CREW MEMBERS FROM INDIA ONLY: How can I book an appointment for my SID card?
Visit the website dgshippingbsid.in log in with your Indos number and password, click o...
FOR CREW MEMBERS FROM INDIA ONLY: How can I update my new passport number on my LOE?
Please use the Online Help in RCLCrewTravel to contact RCM India. The team will create a ticket w...
FOR CREW MEMBERS FROM INDIA ONLY: How do I access the application form for SID?
Login to the SID portal (https://dgshippingbsid.in/) and follow the steps outlined in t...
FOR CREW MEMBERS FROM INDIA ONLY: How do I apply for my Indian Seaman's book (CDC)?
Please click here for the step-by-step guide on how to apply for the Indian Seaman's Book.
FOR CREW MEMBERS FROM INDIA ONLY: How do I check if my courses are updated in the Master Checker in eGovernance?
Go to www.dgshipping.gov.in. Click on the home tab. Select "Indos/COP checker". Click on the...
FOR CREW MEMBERS FROM INDIA ONLY: How do I contact Crew Assist from India during a travel emergency?
Dial the toll-free number '000117' from any cellphone number. Wait for the automated voice tone a...
FOR CREW MEMBERS FROM INDIA ONLY: How do I upload a new passport number to my DGS profile?
To update your passport number in your DGS profile, log in to the DGS portal using your username ...
FOR CREW MEMBERS FROM INDIA ONLY: I am from India, and I need assistance with my SID card or application; who should I contact?
• If you are joining within 30 days, reach out to RCM India via Live Chat to get real-time answer...
FOR CREW MEMBERS FROM INDIA ONLY: My assignment has been cancelled while I'm at the airport; what do I do?
Please call RCM India before you leave the airport. They will identify the root cause of your can...
FOR CREW MEMBERS FROM INDIA ONLY: My joining date is in a few days, but I haven’t received any emails regarding my eMigration letter; who should I contact?
If you are joining in the next week and haven't received your eMIgration letter, you may reach ou...
FOR CREW MEMBERS FROM INDIA ONLY: What details are captured in the Seafarers Identity Document (SID)?
Details in your Continuous Discharge Certificate (CDC) and Indian National Database of Seafarers ...
FOR CREW MEMBERS FROM INDIA ONLY: What documents are required for a medical appointment?
Please take your passport to your medical appointment. You don't need an LOE. Should any approve...
FOR CREW MEMBERS FROM INDIA ONLY: What is my visa status?
If RCM India is assisting you with your visa application, please click on the link emailed to yo...
FOR CREW MEMBERS FROM INDIA ONLY: What is the cost of the SID application and how can I process my payment?
The SID application fee is INR 300. You can pay online using an e-payment portal (you may use you...
FOR CREW MEMBERS FROM INDIA ONLY: When and how will I receive my eMigration letter?
Your eMigration email will be sent from the Director General's shipping office (sys-egovernance@d...
FOR CREW MEMBERS FROM INDIA ONLY: When can I apply for my Indian CDC?
You may apply for the Indian CDC after STCW courses are completed. You do not need to have an LOE...
FOR CREW MEMBERS FROM INDIA ONLY: Where can I apply for STCW courses?
You can apply for the courses at any DGS-approved MTI (Maritime Training Institute) close to you....
FOR CREW MEMBERS FROM INDIA ONLY: Where is RCM India located?
The address of our new office is 506 B-Wing, Kanakia Wall Street, Chakala, Andheri-Kurla road, Ha...
FOR CREW MEMBERS FROM INDIA ONLY: Where should I upload my SID card in C-TRAC?
To upload yout SID card to C-TRAC, log into your profiles, go to the documents tab and click on "...
FOR CREW MEMBERS FROM INDIA ONLY: Which collection center should I choose while applying for a SID?
You should select the collection center based on your location. Here is the list of the collectio...
FOR CREW MEMBERS FROM INDIA ONLY: Which STCW certificates need to be renewed?
STCW courses PST and FPFF have a 5-year validity and need to be renewed when expired. Remaining c...
FOR CREW MEMBERS FROM INDIA ONLY: Who uploads my STCW courses' details in the Master Checker in eGovernance?
The MTI where you do your STCW training should upload your STCW courses' details in the Master Ch...
FOR CREW MEMBERS FROM INDIA ONLY: Why do I need a SID card?
The SID card has long been used to authenticate the identity of a crew member and demonstrate tha...
FOR CREW MEMBERS FROM INDIA ONLY: Why haven’t I received my eMigration letter?
The most common reason why crew members don't receive their eMigration letters is because they ha...
FOR CREW MEMBERS FROM INDIA ONLY: Will the cost of the SID application be refunded by the company?
No, the cost of obtaining your SID card is not reimbursable.