Knowledge Base
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Systems
ALL CREW MEMBERS: Can you tell me what ACT is?
ACT stands for Assignment Confirmation Tool. The tool allows you to confirm or decline an assignm...
ALL CREW MEMBERS: How can I reset my MyRCLhome password?
Here are two different options to reset your password: 1. Option 1: a. On the MyRCLHome page, cli...
ALL CREW MEMBERS: How do I access ACT?
When you have an active assignment, log on to MyRCLHome and click on RCLCrewTravel, you will see ...
ALL CREW MEMBERS: I have an assignment. Where can I accept it and upload any missing documents?
To accept your assignment and upload any missing documents, go to Assignment Confirmation Tool (A...
ALL CREW MEMBERS: I'm having issues accessing MyRCL; what do I need to do?
Need help accessing MyRCL or any of the tools within it? Go to https://royalcaribbeancruisel...
ALL CREW MEMBERS: I’m having issues, can I just check-in when I arrive to the ship?
It’s unfortunate that you are having issues completing your check-in process. The are a few thing...
ALL CREW MEMBERS: What does the online check-in process include (in MyRCL)?
We want to be sure we have the most up-to-date information for you, so within 5 days of your sign...
ALL CREW MEMBERS: When do I need to complete the health questionnaire?
The health questionnaire is a critical step in the onboarding process that all crew members must ...