It’s unfortunate that you are having issues completing your check-in process. The are a few things to consider that can help.

1. WIFI connection issue. We recommend using a free hotspot for better connectivity.
2. Remember that the check-in process begins five (5) days before boarding, so don’t be surprised if you cannot see the form when you log onto MyRCL. Check again five (5) days before embarkation.

All crew members must complete the check-in process before arriving at the ship. If you continue having issues, open a ticket with our HR Help Desk. Link: https://royalcaribbeancruiselines.atlassian.net/servicedesk/customer/portals